Team Leader

Job Description

Team Leader

About Us
Working for the UK’s leading B2B and consumer electronics repair, refurbishment and return-to-market, service company. The business is based upon supporting major manufacturers and retailers who need to maximise revenue from returned customer purchases.

Easy to reach location via Bus, Tram or Road, with free onsite parking available.
Job Location: Oldham                 
Pay Rates: £25,000 pa
Days of Work: Monday to Friday                                                                          
 
The Role  Responsibilities: 

• To be conversant with performance and operational targets
• To ensure a clear operational plan is communicated so that all employees are clear about their expected targets
• To foster a competent, motivated, engaged and focused workforce ensuring they perform effectively at all times
• To ensure training and development needs are identified and training plans produced
• To establish priorities and communicate them effectively
• To identify, evaluate, address and communicate potential problems and risks
• To continuously monitor performance and refresh plans accordingly
• To maintain day to day employee and customer relationships
• To be visible, available and lead by example
• To support operational requirements on a daily basis 

The Person; 

• Will be flexible with regards shifts (shift pattern to include additional hours, working every other Saturday)
• Will have a proven record of delivering results against service-related KPI's
• Will be PC literate
• Will have proven experience of working within a similar role and environment
• Will be able to communicate effectively with all levels of employees & management.

 
Follow us on Facebook @xpress solutions recruitment ltd to get the latest jobs straight to your phone.
We are Xpress Solutions and we value you by:

• Offering you jobs with the leading employers in the area.
• Appropriate rates of pay for the work you will be doing.
• Paying you ON TIME for the work you have done.
• Always at the end of the phone if you need to speak to us.

Xpress Solutions acts as an employment agency for temporary or permanent staff. Please visit www.xpresssolutions.co.uk for all of our vacancies and to read our terms and conditions.