Working for the UK’s leading B2B and consumer electronics repair, refurbishment and return-to-market, service company. The business is based upon supporting major manufacturers and retailers who need to maximise revenue from returned customer purchases.
Easy to reach location via Bus, Tram or Road, with free onsite parking available. Job Location: Oldham Pay Rates: £25,000 pa Days of Work: Monday to Friday
The Role Responsibilities:
To be conversant with performance and operational targets
To ensure a clear operational plan is communicated so that all employees are clear about their expected targets
To foster a competent, motivated, engaged and focused workforce ensuring they perform effectively at all times
To ensure training and development needs are identified and training plans produced
To establish priorities and communicate them effectively
To identify, evaluate, address and communicate potential problems and risks
To continuously monitor performance and refresh plans accordingly
To maintain day to day employee and customer relationships
To be visible, available and lead by example
To support operational requirements on a daily basis
Will be flexible with regards shifts (shift pattern to include additional hours, working every other Saturday)
Will have a proven record of delivering results against service-related KPI's
Will be PC literate
Will have proven experience of working within a similar role and environment
Will be able to communicate effectively with all levels of employees & management.
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