German Speaking Customer Service Adviser

Job Description

German Speaking Customer Service Advisor
 
We are currently recruiting for a German speaking Customer Service Agent to join a leading sportswear company based in Middleton.

You must be fluent in both German and English and be confident dealing with queries via telephone or email in either language. 

If working in a Contact Centre is where you want to be and delivering great customer service is what you want to do, then we want to hear from you. This high energy customer service role in a great service environment could be right for you. Bring your passion for service and customer excellence to our business and let us reward you for it. 
 
Location: Middleton, Manchester
Pay Rate: £9.00p/h Plus Overtime
Working days: Monday to Friday
Shifts: 09:00 to 17:00 OR 12:00 to 20:00

Benefits include:
 
Casual dress code

• Weekly pay
• Free parking
• Staff Discount
• “Players Lounge” Break room with games
• Fun Days/Competitions

Duties will include:

• Responding to inbound calls from customers and clients
• Processing order details onto the computer system
• Liaising with customers in both German and English either via the telephone or e mail. 
• Checking product availability 
• Chasing delivery information

This is an ongoing position possibly leading to permanent contract. Our ideal candidate will have previous experience within a call centre environment.