Inbound Customer Service

Job Description

Inbound Call Centre Handlers

We are currently recruiting for Call Handlers to join a leading sportswear company based in Middleton.
If working in a Contact Centre is where you want to be and delivering great customer service is what you want to do, then we want to hear from you. This high energy customer service role in a great service environment could be right for you. Bring your passion for service and customer excellence to our business and let us reward you for it.

Easy to reach location with free onsite Parking

Location: Middleton Manchester
Pay Rate: £8.50 per hour plus overtime
Days of work: Monday to Friday plus weekend work offered
Hours of work: Shifts available - 0800-1600/ 0900-1700/ 1000-1600/ 1100-1900/
1200-2000 and weekend shifts are days 9-5pm

Benefits include:

• Casual dress code
• Weekly pay
• Free parking
• Staff Discount
• “Players Lounge” Break room with games
• Fun Days/Competitions

Duties will include:

• Responding to inbound calls from customers and clients
• Processing order details onto the computer system
• Taking payments
• Checking product availability
• Chasing delivery information
• Resolving complaints
• Responding to emails

This is an ongoing position possibly leading to a permanent contract. Our ideal candidate will have previous experience within a call centre environment but if you have strong PC skills, are confident on the phone and can talk then we want to hear from you! FULL TRAINING IS PROVIDED.

CCM